REAL-TIME CHAT PLUGIN FOR YOUR MARKETPLACE PLATFORM

A common marketplace platform can be created based on the ImbaChat plugin. That platform helps the buyers and sellers to connect with each other online without any necessity to show their personal information.

You can save a lot of time and effort on customer support by providing direct contact between users. In this way, you will increase interest and retain users.

ImbaChat avatar 1
Buyer's message

Hello! Do you sell flowers?

ImbaChat avatar 2
Seller's message

Yes. What flowers are you interested in?

HOW IN-SPP MESSAGING HELPS MARKETPLACE WEBSITES & APPS?

CONNECT BUYER & SELLER

Buyer and seller can directly connect with each other using online voice, video & text chat.

ESTABLISH TRUST

Buyers can get more information about the product and the terms of sale. That creates trust between sellers and buyers.

FASTER TRANSACTIONS

Direct data transfer through messages ensures fast transaction.

DIRECT CHAT

Any doubts and questions between buyers and sellers can be solved through direct and convenient chat.

Trade dialogue 1

AUDIO & VIDEO CHAT

Voice & video calls give a great opportunity to improve transaction assistance.

Trade dialogue 1

SHARE FILES

Sellers also have the option of sending images, videos of the product, technical documents and much more.

Trade dialogue 2
Trade dialogue 1 Trade dialogue 1 Trade dialogue 2 Video dialogue Trade notifications Trade dialogue 1

FULL INTEGRATION

All registered users automatically get access to the chat without additional authorization.

Video dialogue

OFFLINE MESSAGING

Users will get the messages even when they are offline.

Trade notifications

TYPING INDICATORS

Typing signals from users to keep the conversation responsive & active.

Trade dialogue 1

Integrations with Marketplaces:

ImbaChat for SweetDate GisAuto
ImbaChat for WCFM MarketPlace WCFM Marketplace
Demo Website

OUR CLIENT IS GISAUTO PORTAL

GisAuto portal is a platform for sellers and buyers in the car market, where you can sell and buy everything related to the car. A chat module has been developed for communication between users of the gisauto portal. Chat integration was completed and ip was developed to exchange user's data between the chat server and gisavto servers.

The appearance of the chat widget was created relying on design provided by the customer. Specific functions was also developed, such as ability for users with the status of "Seller" to correspond with one account on behalf of several of their stores.

Now, buyers and sellers of this portal easily communicate with each other, transactions become faster. All this allowed to increase the conversion of the site at times.

Интеграция чата в Gisauto

WORDPRESS MARKETPLACE CHAT PLUGIN

WCFM Marketplace chat integration will help to create a convenient marketplace platform for buyers and sellers. You can add it on the admin panel of your WordPress website. How does the chat widget look on WCFM Marketplace? Check it on the WCFM Marketplace demo .

Is it possible to use chat between admin and buyer of WooCommerce?

- Yes, it's possible. You can chat with your customers with online chat support. And it will be work on the WooCommerce website. Try to install it in the admin panel of your website.

WHERE CAN I FIND DOCUMENTATION FOR IMBACHAT?

- You can find it here.

CAN MY VISITORS START A CHAT WITHOUT ENTERING THEIR NAME AND EMAIL ADDRESS?

- Yes, they can. You can configure the automatic login (without login data) as well as login by phone number and by guest name. You can learn how to configure it Here.

DO I NEED A IMBACHAT ACCOUNT TO USE THIS LIVE CHAT PLUGIN?

- Yes, you do. To get access for widget creating you have to registrate on this website. If you have created a widget in the WordPress admin panel, your account is created automatically.

DO YOU OFFER A FREE TRIAL?

- We do. Try out all features of our live chat plugin for free for 7 days.

ARE THERE ANY LIMITATIONS DURING THE TRIAL PERIOD?

- There are no limitations. Test all of the features available in the Premium plan by default.

IS IT REQUIRED TO INSTALL ANY ADDITIONAL SOFTWARE TO USE IMBACHAT?

- No. ImbaChat works in a Software as a Service model and doesn’t require any extra service to work.

IS THE CHAT WINDOW CUSTOMIZABLE?

- Yes, each part of the chat window can be customized. You can change the main theme of the widget (light or dark) or choose the color for each widget element and text. You can do it in the Style settings of your widget on the Dashboard..

DOES YOUR SOFTWARE SUPPORT OTHER LANGUAGES?

- Now ImbaChat supports 3 languages: English, Russian and Italian.

I CAN’T SEE TRANSLATION FOR MY LANGUAGE. HOW TO LOCALIZE THE CHAT FOR END-USER?

- You can do the localization by yourself. Go to the Dashboard --> Languages Custom and translate texts in each field into your own language. These are all texts that are exposed to end-users.

WHAT IS AVAILABLE FOR FREE WITH IMBACHAT?

- ImbaChat WordPress plugin is free to use with text group chat, text private chat, live chat (chat support feature) and chat moderation. ImbaChat also has paid tiers available for those who want more advanced functionality like sharing files and geolocations, emoji, voice messages, white-label solution, video chat, audio calls, individual integration and more. If you’d like a complete view of the features offered in ImbaChat’s free and paid tiers, view our pricing page.

Is it possible to use chat between admin and buyer of WooCommerce?

- wordpress_answer_Woocomerce

IT'S JUST NOT WORKING FOR ME! HELP!

- Dont worry!! We are happy to assist! Just leave an email for us at support@imbachat.com and we will help you with installation.

Learn more

Convinced?

Sure, you can read about all the ways ImbaChat can help increase the engagement
of your website or app, but why not just sign up for a free version and experience ImbaChat for yourself?