WORDPRESS CHAT PLUGIN – ENABLE LIVE CHAT BETWEEN USERS

Creating an engaged community takes much more than an interesting idea. With ImbaChat online chat plugin for WordPress, it only takes minutes to add group, private and video chat to your WordPress website and help achieve increased user engagement and retention.

Video
Audio & Video
Chat
Mail
Direct messages
File sharing
File sharing
Live chat
Live chat
Communication
Group chats

HOW TO INSTALL IMBACHAT ON A WORDPRESSCMS WEBSITE?

GET THE BEST WORDPRESS VIDEO CHAT AND TEXT CHAT ON YOUR WEBSITE

BEST LIVE CHAT BETWEEN USERS FOR WORDPRESS

Allow your users to connect with each other using ImbaChat communication features. Users can use features like text chat, voice & video calling, emoji, sharing files and more.

Users can have WordPress private chat as well as create a group chat room with unlimited number of participants.

Users can communicate with each other by this WordPress video group chat plugin and Audio calls for a more personalised conversations.

Users can not only chat with each other but also share photos, documents, spreadsheets and a bunch of other stuff in a snap.

ImbaChat One-on-one Chat & Group Chat
SUPPORT YOUR USERS

The ImbaChat plugin also includes a support chat function. Chat with your users, answer their questions and help them navigate your site.

In the language customization settings, you can write welcome message personalised for your website in the support chat in any language.

To enter correspondence with users, you will be provided with a personal Dashboard. There you can create multiple accounts for your support managers, see all messages from customers and manage these dialogs.

The user will receive a notification by mail about the missed message from the support manager and will be able to return to the chat at any time, the entire dialogue will be saved. This way you won't lose a potential client.

ImbaChat Collaborative Whiteboard
CONTROL AND MODERATION

Chat moderation through your personal Dashboard will give you the opportunity to get rid of spam, unsolicited messages or unscrupulous chat participants. Chat statistics are also available in the form of graphs.

Use the API to configure the conditions for access to peaks. This feature is perfect for marketplace play and dating sites where you need to limit the ability to freely start a dialog.

All dialogs and group chats are available in the Dashboard. You can delete any messages to prevent illegal user activity on your site. And also set a ban on such users.

You can delete chat rooms (dialogs and group chats), as well as create them and add all the necessary users there.

ImbaChat Role Based Access Control
CHAT WIDGET CUSTOMIZATION

You can customize ImbaChat to fit your needs. Customize various aspects of ImbaChat, right from color to language, whatever suits your website.

Customize the color palette of the widget for your site. You can change the colors of all interface details: from the text color to the background of the widget.

With the help of the chat embed function, you can place the widget in any prepared block on your site.

You can also localize ImbaChat to the language of your choice. You can select from Russian, English and Italian languages. There is also a function of manual customization of the interface for any language.

ImbaChat Fine Tune Settings

INTEGRATIONS WITH WORDPRESS DEMO SITES::

ImbaChat for WordPress WordPress
ImbaChat for BuddyPress BuddyPress
ImbaChat for SweetDate SweetDate
ImbaChat for WCFM MarketPlace WCFM Marketplace

I’VE INSTALLED THIS WORDPRESS CHAT PLUGIN, NOW WHAT?

- If you use BuddyPress or WCFM MarketPlace plugins, the widget will set automatically (The button "Send a message" to each user will appear). If you use another WordPress plugin, you should learn and set up the ShortcodesHere

WHERE CAN I FIND DOCUMENTATION FOR IMBACHAT?

- You can find it here..

CAN MY VISITORS START A CHAT WITHOUT ENTERING THEIR NAME AND EMAIL ADDRESS?

- Yes, they can. You can configure the automatic login (without login data) as well as login by phone number and by guest name. You can learn how to configure it Here.

DO I NEED A IMBACHAT ACCOUNT TO USE THIS LIVE CHAT PLUGIN?

- Yes, you do. To get access for widget creating you have to registrate on this website. If you have created a widget in the WordPress admin panel, your account is created automatically.

DO YOU OFFER A FREE TRIAL?

- We do. Try out all features of our live chat plugin for free for 7 days.

ARE THERE ANY LIMITATIONS DURING THE TRIAL PERIOD?

- There are no limitations. Test all of the features available in the Premium plan by default.

IS IT REQUIRED TO INSTALL ANY ADDITIONAL SOFTWARE TO USE IMBACHAT?

- No. ImbaChat works in a Software as a Service model and doesn’t require any extra service to work.

IS THE CHAT WINDOW CUSTOMIZABLE?

- Yes, each part of the chat window can be customized. You can change the main theme of the widget (light or dark) or choose the color for each widget element and text. You can do it in the Style settings of your widget on the Dashboard..

DOES YOUR SOFTWARE SUPPORT OTHER LANGUAGES?

- Now ImbaChat supports 3 languages: English, Russian and Italian.

I CAN’T SEE TRANSLATION FOR MY LANGUAGE. HOW TO LOCALIZE THE CHAT FOR END-USER?

- You can do the localization by yourself. Go to the Dashboard --> Languages Custom and translate texts in each field into your own language. These are all texts that are exposed to end-users.

WHAT IS AVAILABLE FOR FREE WITH IMBACHAT?

- ImbaChat WordPress plugin is free to use with text group chat, text private chat, live chat (chat support feature) and chat moderation. ImbaChat also has paid tiers available for those who want more advanced functionality like sharing files and geolocations, emoji, voice messages, white-label solution, video chat, audio calls, individual integration and more. If you’d like a complete view of the features offered in ImbaChat’s free and paid tiers, view our pricing page.

IT'S JUST NOT WORKING FOR ME! HELP!

- Dont worry!! We are happy to assist! Just leave an email for us at support@imbachat.com and we will help you with installation.

Learn more

IMBACHAT SHORTCODES FOR WORDPRESS

You can use special shortcodes for the ImbaChat plugin. Some of them already automatically work in conjunction with plugins BuddyPress and WCFM Marketplace.

How to use the shortcodes in WordPress

Method 1. Via WordPress builder

While editing a page, click "create a new block" and find shorcodes there. In the field to insert, enter the name of the shortcode in [such brackets].

Method 2. In the PHP code

echo do_shortcode('[ic_open_dialog id="'.$user_id.'" class="ic_bp_button" name="Message"]');
Parameters are passed after the name of the shortcode in the attributes that will be written below for each shortcode.

Using Shortcodes Via WordPress builder

List of shortcodes and their parameters:

You can use special shortcodes for the ImbaChat plugin. Some of them already automatically work in conjunction with plugins BuddyPress and WCFM Marketplace.

[ic_open_dialog]
This shortcode adds a button to the page, by clicking which, a dialog with the user opens Parameters:

  • id - user identification number on your site,
  • class - the name of the class for the button (if there is a need to use your own styles and classes),
  • name - button text,

Example: [ic_open_dialog id=13 name="Write to admin" class="class_btn_msg"]

[ic_create_group]
This shortcode is generated on page two input field and a button. The first field "Group name" - This field corresponds to the name of the group that is being created. The second field "Pipe" - this field is responsible for the Unique identifier of the group (this parameter is used in the ic_join_group shortcode). By clicking the button, a group is created, which site users can join.
Parameters:

  • classi - Class name for the input field
  • classb - Class name for the button
  • buttonname - button name

An application: Create a page for administrators, put a shortcode there and create the necessary groups through the ic_join_group shortcode. Add links to the site to enter the group (see below).

Example: echo do_shortcode('[ic_create_group users="1,2,3" buttonname="Name of button" classi="class_of_input" classb="class_of_btn"]');

[ic_join_group]
Parameters:

  • classb - Class name for the button
  • buttonname - button name
  • pipe - Parameter from Group Chat Create Shortcode, needed to understand which group to connect the user to.

Example: echo do_shortcode('[ic_join_group classb="class_btn" buttonname="join group" pipe="group_example_1" title="The title of group"]');

  • [ic_open_chat] ,
  • [ic_close_chat] There are no parameters. Creates a button that opens a chat and a button that closes the chat.
  • Example: echo do_shortcode('[ic_close_chat]');
    echo do_shortcode('[ic_open_chat]');

    Convinced?

    Sure, you can read about all the ways ImbaChat can help increase the engagement of your website, but why not just sign up for a free version and experience ImbaChat for yourself?