Up

  • The answering machine settings

    Posted in Features on May 17, 2022

    The answering machine settings

  • On-Premise install tutorial

    Posted in On-Premise Documentation on Feb 08, 2022

    How to install On-Premise ImbaChat version on your server. Tutorial.

  • Setting up roles through the Members plugin for monetization

    Posted in Blog, Documentation, Tutorials on Jan 25, 2022

    How to set up user roles via the Members plugin

    Chat monetization can be implemented by configuring chat access based on roles.

    How to set it up:

    1. Install and activate the Members plugin.

    2. Go to Members plugin settings:

    1

    and if necessary add a new roles for users:

    2

    1. To all roles with which the plugin will work, you need to add the rights that are available for the role

    2. Choose which features these users will allow to use

    1. And then update the role.

    • imbachat_activation_role - activate the role in the imbachat plugin (must be selected)
    • imbachat_available_chat - make the chat avail...

  • Screensharing feature

    Posted in Features on Nov 23, 2021

    Screensharing feature

    There is a new feature again. The Screensharing. Now you can share your screen in video chat. You can choose a particular browser page, a particular window, or the full screen. You can turn on this feature by clicking this button on the video chat interface:

    2

    1

  • Sketchboard

    Posted in Features on Nov 18, 2021

    New Sketchboard function

    Have you had such a lively dialogue. explaining something technically difficult in the chat? Not everything can be described in words. For a complete visualization of what you want to convey to the interlocutor, text is not enough. With the new Sketchboard feature, you can visualize ideas and communicate more effectively.

    This one only works on Facebook theme for now . You can set this theme in the widget settings, in the Style Settings section.

    1

    How the Sketchboard function looks and works:

    To open the Sketchboard, click on the Paint Board button on the right side of...

  • The Registration Error

    Posted in Troubleshooting on Oct 20, 2021

    The Registration Error

    If your widget does not load, this error can be displayed in the console:

    Registration at ImbaChat plugin is not allowed! You should enable it in your profile on imbachat.com

    1

    To fix this error you have to enable Registration in the chat. You can enable this in the Dashboard.

    After that, choose the registration method on your website.

  • How to make a chat in one column

    Posted in Features on Jul 22, 2021

    Do you want the chat to look like one column, without a contact list and authorization? In this article, we'll show you how to do it.

  • Connection error. API Imbachat.com could not connect to your site, please check your server settings

    Posted in Troubleshooting on May 27, 2021

    If you get the following error while installing the widget:

    Connection error. API Imbachat.com could not connect to your site, please check your server settings ,

    then this article is for you.

    The error occurs due to an incorrectly configured server or due to issues with the issuance of the SSL security certificate and .htaccess.

    You need to make sure that your site works without any errors, and then such an error will not appear.

    Common Mistakes Related to Issuing and Installing SSL Certificates

    You have chosen a wrong certification authority

    There are numerous certification authorities pres...

  • Live chat website plugin feature

    Posted in Features on Apr 13, 2021

    ImbaChat plugin is a live chat software for websites. But the plugin's functions are not limited to chat between users. In this article, we will take a look at the most requested chat feature - a live chat support software.

  • Chat authorization

    Posted in Documentation on Mar 31, 2021

    Chat authorization using guest login.